Noticeboard

Click on "Practice Staff" link above then "HealthCare Team" Tab to see how Marcia our practice based Social Worker can help you during this Coronavirus pandemic.

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

  • a high temperature
  • a new, continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home. However, PLEASE NOTE they can provide sick lines if necessary following the 7 day self certification period.

Read our advice about staying at home. (Ctrl + click to follow this link)

Urgent advice: Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 coronavirus service (Ctrl + click on this link to follow this online service)

Only call 111 if you cannot get help online

 

We are a ZERO Tolerance Practice. This means we will NOT tolerate any threatening or aggressive behaviour or language towards any of our staff or patients. Unfortunately you will be removed from our practice list without further discussion and will have to find another practice.

DNA'S -(Did Not Attends) Please remember to cancel your appointment if it no longer suits so that we can give it to someone else. Unfortunately failure to attend repeatedly will result in removal from our list.

 

Practice Charter

Patients have the right to:

  • smiling_patientBe registered with a General practice and can state a preferred GP from which you wish to receive services

  • Change practice if desired

  • Be offered a health check on joining the practice

  • Receive care at any time in cases of genuine emergency

  • Receive appropriate drugs and medicines

  • Be referred for specialist or second opinion if you and your GP agree

  • Have the right to view your medical records, subject to any limitations in the law and to know that this information is kept confidential.

With these rights come responsibilities and for the patient this means:

  • You should accept responsibility for your own health by maintaining a healthy lifestyle.

  • You should extend the same courtesy and politeness to the practice team as you would expect to receive.

  • You should attend appointments on time or give the practice adequate notice that you wish to cancel.

  • Home visits should not be requested for people who can attend surgery. These appointments are for housebound patients and those who are seriously ill.

  • Out-of-hours calls (eg evenings, nights and weekends) should only be requested if they are felt to be truly necessary.

  • You must tell us of any change of name or address, so that our records are accurate.



 
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